Information we receive
We may receive information you submit, including name, company, contact details, shipment origin and destination, cargo information, reference numbers, messages and freight-request attachments. Technical logs may also be created for security, session handling and reliable operation.
How information is used
Information is used to answer enquiries, review freight requirements, provide requested operational or tracking information, prevent abuse and maintain the website. When operational coordination is requested, necessary shipment details may be exchanged with carriers, agents, terminals, customs-facing providers or logistics partners involved in that request.
External services and security
The site may use analytics tools when enabled. Carrier websites, Dubai Trade, news sources and other external services have their own privacy practices. SEPINDAR uses reasonable technical and organisational safeguards, but no internet service can guarantee absolute security.
Retention and contact
Information is retained only as reasonably needed for the request, operational record, security purpose or applicable legal and business requirement. Questions about information submitted through the website can be sent using the details on the Contact page.