Last updated: 9 Oct 2026
Information we receive
We may receive information you submit, including name, company, contact details, shipment origin and destination, cargo information, reference numbers, messages and freight-request attachments. Technical logs may also be created for security, session handling and reliable operation.
How information is used
Information is used to answer enquiries, review freight requirements, provide requested operational or tracking information, prevent abuse and maintain the website. When operational coordination is requested, necessary shipment details may be exchanged with carriers, agents, terminals, customs-facing providers or logistics partners involved in that request.
Customer portal and AI-assisted features
The Customer Portal, Shipment AI and Ask SEPINDAR AI may process shipment details, documents, questions and related account context to provide the requested feature. Users should avoid submitting information that is not necessary for the relevant shipment or business request. AI-assisted outputs may require human or official-source verification before operational action.
Analytics and cookies
SEPINDAR uses Google Analytics 4 only after a visitor allows optional Google analytics; advertising personalisation and Google Signals are disabled. The analytics choice is stored locally so it does not need to be requested on every page. Essential session cookies are used where required for forms, secure access and account functions.
Operational sharing and international processing
Where operational coordination is requested, necessary shipment information may be shared with carriers, agents, terminals, customs-facing providers and logistics partners involved in that request. Because SEPINDAR coordinates international transport, information may be processed or accessed across countries including Iran, Iraq and other locations relevant to a shipment or service provider. External services have their own privacy practices.
Retention and security
Information is kept only for as long as reasonably needed for the relevant enquiry, shipment, contractual or operational record, fraud prevention, security purpose or applicable legal and business requirement. SEPINDAR applies technical and organisational safeguards appropriate to the service, but no internet service can guarantee absolute security.
Your choices and contact
SEPINDAR International Transport operates sepindar.com and is the privacy contact for this website. EVRAN in Iraq is a separate legal entity and may handle information when involved in Iraq-related operational coordination. You may ask about personal information submitted through the website and, where applicable, request access, correction or deletion subject to legal, contractual, operational and record-keeping requirements. Privacy enquiries can be sent to info@sepindar.com or through the Contact page.