Terms of Use

Website information

Routes, transit times, carrier availability, schedules, border conditions and regulatory requirements can change. Website information is for general and operational enquiry purposes and should be confirmed for the specific shipment before action is taken.

Quotes and service requests

Submitting a contact or freight-request form does not by itself create a transport contract, booking or guaranteed rate. A service commitment exists only after the relevant commercial and operational terms are confirmed through the applicable written process.

Tracking and third-party data

Tracking information may come from carriers, agents, terminals or other external sources and may be delayed, incomplete or changed by the source. Time-sensitive information should be checked against an available official source.

User responsibility and contracts

Users are responsible for accurate shipment, cargo and document information and lawful use of the website. Malicious use or unauthorised access attempts are prohibited. Where relevant, a signed service or transport agreement, applicable transport convention and mandatory law take precedence over these website terms.