SECURE CUSTOMER WORKSPACE

Customer Portal

One secure workspace for assigned shipments, documents, live tracking updates, notifications and shipment-specific AI.

CUSTOMER EXPERIENCE

Portal capabilities

One secure workspace for assigned shipments, documents, live tracking updates, notifications and shipment-specific AI.

01

Shipment visibility

See assigned shipments, status, ETA and milestones in one place.

02

Documents

Open shipment documents available to your account.

03

Tracking updates

Follow shipment events and latest recorded movement.

04

Notifications

Manage delivery updates through supported notification channels.

05

Shipment AI

Ask shipment-specific questions without exposing internal company notes.

06

Secure access

Account activation, password reset and customer-level access controls.

SECURITY & PRIVACY

Secure access

Customer data is separated by account access. Internal notes, credentials and operational-only data are not exposed in the portal.